How can I get a certificate of insurance?

If your policy is serviced by an insurance broker, please contact your broker to request a certificate. If you are a registered user with State Fund Online, you may click on the “Request a Certificate” link on your “Welcome” screen and create your certificates.

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Is there a charge for issuing a certificate?

No, this is a complimentary service for direct policyholders.

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Can I obtain a certificate online?

If your policy is serviced by an insurance broker, please contact your broker to request a certificate. A policyholder that has access to State Fund Online may issue a certificate online. For questions on gaining access, please contact our Customer Service Center at (888) 782-8338.

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How do I edit a certificate online?

A policyholder or broker cannot make changes to an existing certificate online. However, a certificate can be corrected and replaced or superseded online, which creates a new certificate. For assistance please contact our Customer Service Center at (888) 782-8338.

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Can I add a “doing business as” or “DBA” on the certificate?

No. State Fund cannot verify a certificate holder’s DBA, so a separate certificate would be required for each business name.

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Why can’t I add special wording to a certificate?

A certificate with special wording such as “agent”, “affiliate”, “care of”, “DBA”, “info only”, “proof”, “rep”, and “sample” will cause the certificate to be flagged for review and possibly rejected by State Fund. Special wording is ambiguous and potentially creates additional liability issues. Therefore, State Fund must ensure the certificate wording is limited to a clearly distinct and single entity.

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Can I get a general certificate to show several vendors I have insurance?

State Fund limits each certificate to one holder. You will need to request a separate certificate for each vendor.

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Why can’t I add more than one entity to the certificate?

State Fund must notify each certificate holder if the policy is cancelled. Failure to notify a certificate holder forces State Fund to assume the liability that may occur for the certificate holder. Listing multiple entities on a single certificate increases State Fund’s risk of incurring this liability.

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Can a certificate be issued for a future date or a previous year?

Yes. The Customer Service Center can assist you.

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My policy is in cancellation. Can I still get a certificate?

At your request, State Fund can issue a certificate reflecting your pending cancellation date, or process a manual certificate if your policy is being reinstated. For a cancelled policy, State Fund can issue a certificate to show proof of insurance for a specified coverage period. Contact our Customer Service Center at (888) 782-8338 to make these requests.

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Why was the number of cancellation notice days increased on my certificate?

Some certificate holders need more than the standard 10 days notice that State Fund is cancelling the policy. We will increase the number of cancellation notice days only if a policyholder makes the request.

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What is an “additional insured” endorsement? Another employer I’m working with on a project has requested one.

The additional insured endorsement adds another employer to your policy as an insured. This is used when you and the other employer might share joint liability to pay workers’ compensation to employees engaged in the same work, such as contractors working with subcontractors on the same project, where employees of both are working side by side. The premium payment remains the responsibility of the primary policyholder.

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I applied for a license and the Contractors State License Board (CSLB) is requesting a certificate. Can I get one?

Yes. If your policy is serviced by an insurance broker, please contact your broker to request a certificate. State Fund will need your CSLB Application Fee Number to issue a certificate to the CSLB. We will also add that number to your policy until you notify us of your license number when issued by the CSLB.

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How can I complete my certificate renewal list?

You may access and review your certificate renewal list online. Discover the benefits of State Fund Online and register to access your policy and claims information.

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I have created a certificate, but State Fund Online does not accept the certificate holder’s address. What should I do?

A policyholder may save a certificate as a “draft” in this type of situation, then call the Customer Service Center at (888) 782-8338. This saves you time because State Fund will not have to create the certificate from scratch.

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