Our core values are
- Respect Everyone. Create an environment where all people and perspectives are valued and teams work together to serve the diverse needs of California businesses.
- Be Innovative. Seek out solutions and consider new approaches to serve our customers and help improve California’s workers’ compensation system.
- Do What’s Right. Approach every situation with a passion to help, a desire to learn and a commitment to integrity—because doing the right thing isn’t always simple, easy, or clear.
- Show We Care. Listen to understand and invest the time and resources needed to help California employers and injured workers.
Our North Star
Sailors followed the North Star to ensure they were going in the right direction; our North Star represents our guiding light. It provides clarity and understanding about our North Star and leads us toward our goals.
“Driven to help others and do the right thing.”
Our purpose
Our purpose outlines the three main reasons for our existence as a workers’ compensation insurance company.
“Provide fairly priced workers’ compensation insurance, help make workplaces safe, and restore injured workers.”
Our vision
Our Vision is our ultimate goal. It drives the decisions we make and how we do business.
“To become California’s workers’ compensation carrier of choice.”